The Following instructions are intended to assist in the proper completion of the Claim for Loss and Damage:
2. No claim will be properly presented until we receive a completed Claim for Loss and Damage report from the claimant.
3. It is essential that the claimant gives complete information on the details below; please print or type information to the best of your knowledge:
INVENTORY NUMBER: Record the number that the item is listed under on the inventory. Each item
or carton should have a colored piece of tape on it showing it’s number.
DESCRIPTION OF ITEM: Identify the article using the same name as listed on the inventory. If packed, name the damaged article.
NATURE OF LOSS/DAMAGE: Describe the nature and location of the damage. If the article is lost, describe the item in detail, specifying color, size, model and serial number, etc.
ESTIMATED WEIGHT: If the actual weight is unknown, give an estimate.
AGE OF ITEM: Complete as accurately as possible.
COST TO REPLACE/REPAIR*: Specify the estimated (or actual) cost of repairing the item. If the item is damaged beyond repair, or if the item was lost, specify the cost of replacement.
AMOUNT CLAIMED*: Specify the amount of reimbursement that you are requesting for repair or replacement of each item.
PACKING: Specify whether the item was packed by the owner or moving crew.
5. Forward the completed claim and supporting documents to us sales@pacificmovingcanada.ca
6. Claim investigation may take up to 21 business days before a settlement can be proposed.
*applicable if Valuation Coverage plan was purchased.