Climate: Vehicles should be prepared for the climate conditions of their destination. This may include engine coolant, transmission oil, and other fluids. Shipping carrier cannot be responsible for damage caused as a result of acts of nature.
Mechanical condition: Check to ensure tires are inflated to recommended PSI, battery is secure and in good condition and, most importantly, that there is a functioning emergency brake.
Cracked glass: Shipping carrier will not be responsible for damage caused by a pre-existing condition, nick, scratch, chip, crack, or any other imperfection in your vehicle’s glass.
Alarms: Alarms should be turned off. Please let us know if there are any special instructions required to start a vehicle or disarm an alarm or immobilizer. We cannot be responsible for drained batteries as a result of an alarm that has not been disabled.
Fuel level: During transport vehicles are safely driven on / off trucks, railcars and within terminal compounds. Shipping carrier requires that at least a ¼ tank of fuel be left in your vehicle so as not to delay the loading or offloading of your vehicle.
Keys: Shipping carrier requires that one set of keys be provided for the vehicle.
Antennas: Antennas should be lowered or removed. Temporary antennas, such as cell phone or CB radio antennas, should also be removed.
Stereos / GPS: Removable stereos, stereo faceplates and aftermarket GPS devices must be removed from the vehicle.
Spoilers: Spoilers, fairings, air dams or other low hanging items should be raised or removed so sufficient clearance is assured for loading on/off rail and truck ramps. If your vehicle itself has been lowered or raised, please check with your shipping carrier customer service representative to ensure that your vehicle will have sufficient clearance.
Caps / canopies: Caps and canopies on pick-up trucks must be properly bolted or locked to the box of the truck to ensure safe movement during transport.
Luggage / roof racks: Non-permanent luggage, bike or ski racks must be removed from your vehicle, but can be stored in the trunk or back hatch area (see personal belongings section for more detail).
Personal belongings: Absolutely no personal belongings are to be left in your vehicle during shipping. All personal contents must be removed from the vehicle prior to pick up or drop off. This includes the removal of CDs, sunglasses, aftermarket GPS systems, radar detectors, removable stereos, DVD players, loose car parts, sun deflectors, additional security devices, etc.
- A set of properly stowed snow tires
- As many of the tires as possible must be stowed in the trunk/hatch area of the vehicle and must not exceed the height of the rear seatback, minus the headrests.
- If all of the tires do not fit in the truck or hatch area, the remaining tires are to be stowed behind
- Tires will not be allowed to ship with the vehicle if they are not stowed according to the above guidelines.
- Child car seats (secured to vehicle)
- Booster cables, wheel wrench, jack
- Vehicle emergency and first aid safety kits
- Roof racks. Factory roof racks can be left on the vehicle as long as it does not surpass the railcar maximum dimensions (check with your shipping carrier customer service representative). Aftermarket roof racks are to be removed from the vehicle and can be stored in the vehicle’s trunk or back hatch area during transit.